Privacy Policy

1. Introduction

This Privacy Policy explains how HomeGarage collects, uses, discloses, and safeguards your information when you use our application and platform. By using our services, you agree to this policy.

2. What Information We Collect

We collect the following types of data to improve user experience and service efficiency:

• Personal Information: Name, phone number, email address, location, and payment method
• Vehicle Information: Vehicle type, model, year, and registration details
• Usage Data: Interactions within the app, service preferences, and support tickets
• Location Data: Collected when you allow GPS-based features
• Device Information: Device ID, operating system, and browser type
• Uploaded Content: Photos, documents, or any file submitted for verification or service purposes

3. How We Use Your Information

We use your data to:

• Provide you with core services like booking mechanics, buying/selling vehicles, purchasing parts, or hiring drivers
• Offer location-based service recommendations and real-time tracking
• Handle payments, orders, cancellations, and customer support
• Improve app performance, detect fraud, and analyze usage trends
• Send notifications, offers, promotions, and service updates

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Track usage and performance metrics
• Personalize your experience across devices

Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings but it may limit app functionality.

5. App Permissions

Our app may request permissions for:

• Location: For nearby service access and live tracking
• Camera: For uploading photos during bookings or profile setup
• File Access: For submitting documents and uploading receipts
• Notifications: To send service updates and offers

All permissions are optional but denying them may limit some features.

6. Third-Party Analytics and Advertising Tools

We use tools like Firebase Analytics, Meta Ads Manager, and Google Tag Manager to:

• Understand how users interact with our platform
• Optimize app flow and functionality
• Serve relevant promotional ads across channels

These tools may collect device IDs, app usage patterns, and event data but do not store sensitive personal information.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share limited information with:

• Mechanics, Drivers, or Sellers during confirmed service interactions
• Third-party partners for technical support and analytics
• Government or legal bodies if required by law

8. Data Retention

We retain user information as long as your account is active or as needed to comply with legal obligations and dispute resolution. You may request account deletion at any time.

9. Children's Privacy

Our services are not directed to anyone under 18. Users below 18 must use the app under parental or guardian supervision.

10. Your Rights

You may:

• Access and correct your personal data through your profile
• Delete your account and request removal of data
• Manage notification preferences

11. Changes to This Policy

HomeGarage reserves full rights to modify this Privacy Policy when needed without prior notice. Updated policies will be reflected in the app and apply immediately from the time of posting.

12. Contact Us

For any concerns regarding your privacy or data usage, contact us at: